All Systems Operational

About This Site

TC2000 has been a leader in stock & option analysis software for over two decades. Stunning graphics, high-speed scanning and innovative online trading make it an investor favorite. Available for Windows, Mac, Mobile and in the browser. Platform and data subscriptions are offered by TC2000 Software Company. Securities are offered through TC2000 Brokerage, Inc., member FINRA/SIPC. They are separate companies affiliated through common ownership.

TC2000 Software Company: (800) 776-4940 or (919) 408-0542
TC2000 Brokerage: (800) 508-9150 or (910) 550-2325

Software Operational
Market Data Feeds Operational
Brokerage Services Operational
Paper Trading (simulated) Operational
News Feeds Operational
Customer Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 7, 2021

No incidents reported today.

Mar 6, 2021

No incidents reported.

Mar 5, 2021
Resolved - This incident has been resolved.
Mar 5, 22:18 EST
Identified - Our clearing firm (Interactive Brokers) is currently reporting an issue that is affecting the ability of clients, including clients of introducing brokers, to place orders through any platform. This includes TC2000, TWS and the Client Portal. Any orders placed during this time will be cancelled and result in a status of "Killed by Monitor" until this issue is resolved. We are monitoring this situation closely and will work with them to restore trading capabilities as quickly as possible.
Mar 5, 17:04 EST
Resolved - This incident has been resolved.
Mar 5, 13:52 EST
Identified - Some customers are still unable to download data in TC2000 version 7. We are working to get this issue corrected.
Mar 5, 07:40 EST
Resolved - This incident has been resolved.
Mar 5, 10:51 EST
Investigating - We are currently investigating this issue.
Mar 5, 09:20 EST
Mar 4, 2021
Resolved - This incident has been resolved.
Mar 4, 09:41 EST
Identified - Some customers are having a problem updating data in TC2000 version 7. The error is "Host not Found". We have it traced to a DNS issue and will have it resolved as soon as possible.
Mar 4, 08:54 EST
Mar 3, 2021

No incidents reported.

Mar 2, 2021
Resolved - This incident has been resolved.
Mar 2, 10:43 EST
Investigating - We are currently investigating this issue.
Mar 2, 09:59 EST
Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021
Completed - The scheduled maintenance has been completed.
Feb 27, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 10:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Feb 25, 09:36 EST
Scheduled - We will be conducting scheduled maintenance on the Parallels servers on Saturday, Feb 27th from 10am to 8pm ET. Customers accessing via Web Platform, Mac, Mobile and Parallels may not be able to login during portions of this maintenance window.
Feb 25, 09:35 EST
Feb 26, 2021

No incidents reported.

Feb 25, 2021
Resolved - This incident has been resolved.
Feb 25, 09:58 EST
Investigating - We are currently investigating this issue.
Feb 25, 09:33 EST
Feb 24, 2021

No incidents reported.

Feb 23, 2021
Resolved - This incident has been resolved.
Feb 23, 10:20 EST
Investigating - Paper trading in TC2000 is currently unavailable. We will have it back online as soon as possible.
Feb 23, 09:34 EST
Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.