Customer Service Limited to Email – Phone & Chat Unavailable
Monitoring - Chat support is working now. If you have any issues, please email support@TC2000.com or support@TC2000Brokerage.com.
Nov 10, 2026 - 12:27 EST
Update - Phone support is now available. We are still working to get chat support back up and running.
Nov 10, 2026 - 08:30 EST
Investigating - Phone and chat support are temporarily unavailable. You can reach our support team by email at support@TC2000.com. Response time is typically within 20 minutes. Brokerage customers please email us at support@TC2000Brokerage.com and let us know if you'd like a callback. All current TC2000 platforms and trading are fully operational (Windows, iOS, and Android). Some legacy products and older software versions may be unavailable at this time. We’ll post an update when phone and chat support are restored.
Nov 04, 2026 - 09:04 EST

About This Site

TC2000 has been a leader in stock & option analysis software for over two decades. Stunning graphics, high-speed scanning and innovative online trading make it an investor favorite. Available for Windows, Mac, Mobile and in the browser. Platform and data subscriptions are offered by TC2000 Software Company. Securities are offered through TC2000 Brokerage, Inc., member FINRA/SIPC. They are separate companies affiliated through common ownership.

TC2000 Software Company: (800) 776-4940 or (919) 408-0542
TC2000 Brokerage: (800) 508-9150 or (910) 550-2325

Software Operational
Market Data Feeds Operational
Brokerage Services Operational
Paper Trading (simulated) Operational
News Feeds Operational
Customer Service Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 11, 2026

No incidents reported today.

Nov 10, 2026

Unresolved incident: Customer Service Limited to Email – Phone & Chat Unavailable.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

Service Outage – TC2000 Platforms Unavailable
Resolved - Most TC2000 services have been restored and this incident is resolved. Any remaining issues will be tracked in a separate incident.
Nov 4, 00:18 EST
Update - We are continuing to investigate this issue.
Nov 3, 23:35 EST
Update - We are resolving all issues as quickly as possible.
Nov 3, 23:27 EST
Investigating - We are aware that TC2000 services are currently unavailable, including desktop and mobile charting, real-time data, and trading. Our team is actively investigating the cause and working to restore services as quickly as possible. We’ll provide additional updates as more information becomes available.

TC2000 Brokerage customers can manage positions and place trades through the client portal at https://ndcdyn.interactivebrokers.com/sso/Login?partnerID=WTrade. You can also use the IBKR mobile or TWS desktop.

We apologize for the disruption and appreciate your patience.
Nov 3, 21:08 EST

Nov 3, 2026

Nov 2, 2026

Problems accessing some features of TC2000
Resolved - This incident has been resolved.
Nov 2, 10:07 EST
Update - We are continuing to investigate this issue.
Nov 2, 09:53 EST
Update - We are continuing to investigate this issue.
Nov 2, 09:51 EST
Investigating - We are currently having problems accessing some features of TC2000. We are working to get this resolved.
Nov 2, 09:51 EST

Nov 1, 2026

Hardware maintenance and upgrades
Completed - The scheduled maintenance has been completed.
Nov 1, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 10:00 EST
Scheduled - We will be conducting scheduled maintenance on Sunday, November 1st from 10am to 5pm ET. TC2000 may be unavailble during portions of the maintenance window.
Oct 27, 09:46 EDT

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

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