Service Outage – TC2000 Platforms Unavailable

Incident Report for TC2000

Resolved

Most TC2000 services have been restored and this incident is resolved. Any remaining issues will be tracked in a separate incident.

Posted Nov 04, 2026 - 00:18 EST

Update

We are continuing to investigate this issue.

Posted Nov 03, 2026 - 23:35 EST

Update

We are resolving all issues as quickly as possible.

Posted Nov 03, 2026 - 23:27 EST

Investigating

We are aware that TC2000 services are currently unavailable, including desktop and mobile charting, real-time data, and trading. Our team is actively investigating the cause and working to restore services as quickly as possible. We’ll provide additional updates as more information becomes available.

TC2000 Brokerage customers can manage positions and place trades through the client portal at https://ndcdyn.interactivebrokers.com/sso/Login?partnerID=WTrade. You can also use the IBKR mobile or TWS desktop.

We apologize for the disruption and appreciate your patience.

Posted Nov 03, 2026 - 21:08 EST

This incident affected: Software, Market Data Feeds, Brokerage Services, Paper Trading (simulated), News Feeds, and Customer Service.