TC2000 version 7 is not updating this morning

Incident Report for TC2000

Resolved

This incident has been resolved.

Posted Jan 04, 2022 - 15:04 EST

Identified

We have identified the problem with the real-time data in version 7 and are working on a resolution.

Posted Jan 04, 2022 - 06:56 EST

Update

We are still investigating the problem with intraday data in version 7. All data in version 20 is updating normally.

Posted Jan 03, 2022 - 10:14 EST

Investigating

The data in TC2000 version 7 is not updating this morning. We are working to identify and correct the problem.

Posted Jan 03, 2022 - 09:41 EST

This incident affected: Software.