TC2000 Web Platform & Parallels Desktop Client

Incident Report for TC2000

Resolved

This incident has been resolved.
Posted Apr 13, 2026 - 10:42 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 13, 2026 - 09:03 EDT

Investigating

We are currently working on an issue with the TC2000 Web Platform and the Parallels Desktop Client.

The Windows desktop version is operational and can be installed from https://www.tc2000.com/download.

Brokerage clients who use Parallels can manage orders and positions through either of the following:
The client portal at https://www.tc2000.com/brokerage/accountportal.
Trader Workstation at https://www.interactivebrokers.com/en/index.php?f=16040&ns=T
Posted Apr 13, 2026 - 08:33 EDT
This incident affected: Software.