This incident has been resolved.

We're still investigating this issue and it is mainly affecting the Web Platform of TC2000. If you are a Windows user you install the Windows version of TC2000 at https://www.tc2000.com/download. If you are a Mac user you can install the Parallels Client for Mac at https://help.tc2000.com/m/31181/l/1220762-how-to-install-tc2000-anywhere-on-a-mac.

We are currently experiencing a problem with customers logging into TC2000 via Parallels. This is affecting customers accessing via Web Platform and Parallels on Mac and Mobile. We will have this corrected as soon as possible.