Customers having trouble logging into TC2000

Incident Report for TC2000

Resolved

This incident has been resolved.

Posted Aug 08, 2019 - 11:01 EDT

Update

We are continuing to investigate this issue.

Posted Aug 08, 2019 - 10:16 EDT

Update

We are continuing to investigate this issue.

Posted Aug 08, 2019 - 10:13 EDT

Investigating

Some customers are reported problems logging into TC2000 this morning. We are investigating this issue.

Posted Aug 08, 2019 - 10:13 EDT

This incident affected: Software, Market Data Feeds, Brokerage Services, and Paper Trading (simulated).